Privacy Policy

Forward

On behalf of the team at apitracker, thank you for choosing our service. Your business means a great deal to myself and my team. Please read the Privacy and Cookie Policies below, so that you can fully understand your rights and how your data is handled. If you have any questions or concerns, you may contact the team and we will strive to answer them in a timely manner.

Sincerely,

Without further ado, the lawyers insisted on the following:

Privacy Policy

Thank you for supporting Api Tracker Inc. (“Company”, “we”, “us”, or “our”) with your purchase of one or more of our services (“product”, “service”, “application”). We are committed to protecting your personal information and your right to privacy. To that end we pledge to be open and transparent with you and respect your wishes to the best of our abilities. Please be aware that our services may use third party services, such as Google Analytics or AWS Cognito which we have no control over. We strive to be open and transparent on how your data is acquired and utilized by Company and when possible will supply information to that effect.

This document serves as Company’s privacy policy. Please refer to our Terms & Conditions to understand what you are agreeing to by acquiring and using our service.

If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at info@apitracker.com.

When you use our service, you are entrusting us with information. This information may be shared deliberately or inadvertently. Please read this Privacy Policy carefully as it affects you and it is important.

A short summary of our stance regarding your privacy is as follows:

You have the right to request information on what we know about you and how we use it. That information will be provided to you free of charge, once a year, at your request. You have the right to be forgotten and request your account information be deleted. We will strive to respect your rights, no matter where in the world you are. We will only share your information with you, in order to comply with applicable laws, to protect your rights, to fulfill business obligations, or to comply with active law enforcement investigations.

PLEASE BE AWARE THAT BY USING OUR SERVICE, PROVIDING YOUR E-MAIL, AND/OR SUBSCRIBING TO OUR SERVICES YOU ARE REPRESENTING AND WARRANTING THAT YOU HAVE READ AND UNDERSTOOD COMPANY’S PRIVACY POLICY, AS WELL AS THE TERMS AND CONDITIONS THEREOF, AND ACCORDINGLY YOU AGREE TO BE BOUND BY SUCH TERMS AND CONDITIONS AND PRIVACY POLICY. IF YOU DO NOT AGREE WITH AFOREMENTIONED MATERIALS, PLEASE IMMEDIATELY CEASE AND DESIST USE OF THE SERVICE AND CONTACT API TRACKER INC FOR PROMPT DELETION OF YOUR ACCOUNT AND MATERIALS.

Law Enforcement

When contacted by law enforcement handling an active investigation, we will provide such information we have to assist that investigation. We do not condone illicit activity and appreciate your understanding in that regard. Any request by law enforcement that we believe to be overreaching or abusive of the legal system will result in our company retaining an attorney and working with law enforcement to narrow what is provided solely to what they need to accomplish their mission.

If material comes to light that demonstrates or suggests a person is in a dangerous situation that will possibly result in serious harm or death, we will contact law enforcement and provide them with the information that has concerned us.

What do we collect?

As stated above, we respect your privacy. What we collect is such information needed for you to access and use the service, and that’s it. That entails your e-mail for update notifications and password resets and passwords to access your account. Other information, such as your IP, phone information, etc., may be inadvertently acquired by third party services our app uses to function, such as Google Analytics. We do not have any say in how those services handle your information and encourage you to carefully read their privacy policies.

We use cookies or tracking technologies as needed to provide you with accurate services. We pledge to minimize such tracking technology to solely that required to make our service functional. Please check our Cookie Policy (below) for further clarification.

Due to the nature of the service, monitoring your API integration traffic, we strive to minimize incidental contact and do not track your users. If there is an inadvertent gathering of identifiable information, you will be notified and the information deleted.

We do contract with Google Analytics in order to understand how our customers utilize our applications. Information Company receives is nonspecific and does not identify our customers. Please refer to Google Analytics for their privacy policy, as they may handle such data differently than we choose to. Please also refer to AWS Cognito for their policies as well.

Payment Information

As a result of you utilizing our services you knowingly provide payment information. Your information is run through Stripe and is not stored by the Company.

This is a subscription service and you provide information that allows us to bill you on a monthly schedule. You may discontinue this billing at any time and any information we have will be promptly deleted. At all times we strive to have your information handled by our payment processor, so that we do not come into contact with it and thus maximize your safety and security.

Use of Your Information

As stated above, we may collect such information as needed to make our service work for you. Primarily, this entails your email address in order for us to reset your password via our automated system.

Any information you provide is in order to facilitate you accessing our service. We may request name, address, phone, or other information in order to verify your identity before unlocking your account, if you have locked yourself out.

Company does not sell your information. We do not monetize our customers. What you provide us is used solely for your account. What you choose to knowingly provide to other parties is at your risk and discretion. What you provide to us will be treated with the utmost care and respect.

At any point in time, should you determine that you are not satisfied with our service you may delete the application from your phone. Contact us at privacy@apitracker.com and request deletion of your information. Be aware that once we delete your information, we cannot recover anything.

Deletion

As mentioned above, you may request account deletion and we will strive to promptly comply. If there is an investigation being conducted by law enforcement we may be forced to retain such information as required by law. Otherwise anything we can delete, we will delete. You should receive automated confirmation of deletion or request confirmation of such deletion by contacting us at privacy@apitracker.com.

Information that we no longer need will be deleted on a quarterly basis.

Marketing

apitracker does not provide your information, user content, or material to marketing partners.

Marketing companies may use information about your visits to their Website(s) and other websites that are contained in web cookies and other tracking technologies in order to provide advertisements about goods and services of interest to you. We cannot control what they do and advise you to use discretion when clicking advertisements that take you away from our application.

GDPR Compliance

Api Tracker Inc is global. We offer our service worldwide, in several languages, and we strive to comply with applicable laws and regulations, no matter where we go.

To that end we recognize that the European Union has enacted the General Data Protection Regulation (“GDPR”).

Company has appointed Trung Vu to serve as the Data Protection Officer (DPO). He may be contacted at trung@apitracker.com with questions and concerns. We choose to appoint a DPO in this instance because information is processed systemically, on a wide scale, and involves possible sensitive materials.

Subprocessors of information, as noted above, may include properties and analytical tools owned by Amazon, Google, or other third parties.

Company does not handle material applicable under Article 3(2) of the GDPR. Accordingly, it does not have an Article 27 representative. Should circumstances change, this section will be updated accordingly.

Data breaches will be reported to the applicable authority as soon as they’re discovered. Customers will be notified promptly and all steps required to protect their information will be taken. This may go so far as Company shutting down processes, applications, and programs to minimize the breach. We apologize in the event of such disruption.

To find out what information is retained by Company about you, please contact the DPO, provide your account information, and we will strive to comply in a timely manner. Deletion of your information may be requested in a similar manner, with an affirmative statement acknowledging and accepting that such deletion is irreversible.

California Residents

California Civil Code Section § 1798.83, permits our California based customers to request and obtain from us, once a year and free of charge, information about personal information we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year.

If you are a California resident and would like to make a request related to California law, please submit your request in writing to us using the contact information provided below.

If you are under 18 years of age, reside in California, and have a registered account with the application, you have the right to request removal of unwanted data that you publicly post on the application. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California.

Please be aware that the data may not be completely or comprehensively removed from our systems. We will do everything within our power to remove it.

Per California’s new AB 375 “The Consumer Privacy Act”, set to take effect in 2020, Company will remain open and honest in its dealings with California customers. We will update this section accordingly. Should you object to such update(s) you may cease and desist use of the application and we will move forward accordingly.

Privacy Policy Updates

As needed we will update our privacy policy in order to comply with the applicable laws and regulations that govern how we do business. As stated above, by using our service you consent to and accept such changes. You have the right to be notified by e-mail of those updates. Should you opt-out of our e-mail notifications you knowingly acknowledge and accept such changes.

If you disagree with an update to this policy you may contact us and request deletion of your information, cease and desist use of our service, and we will move forward accordingly.

Contact Information

If you have any questions or comments regarding this policy you may contact us at privacy@apitracker.com .

Cookie Policy

As reflected in our Privacy Policy, we may use cookies or other tracking tools to assist with the use of our service. Such cookies will be used solely for your use of our service. We will not monetize the data from those cookies or tracking tools. When the cookies or tracking tools are not necessary, We will not use them. When the information generated by the cookies or tracking software are no longer required for your use of the service, We will delete it. California residents, GDPR residents, and other applicable parties may request information on the specific use of information pertaining to their device. If possible we will provide it. If we cannot provide the information referenced in #6 we will notify you and explain why. We expect the explanation will be: we delete such information as soon as possible.

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